The catch at Memmo Príncipe Real
Five things stand between the photograph and the stay. None of them is hidden and most are in the hotel's own small print, but the two that matter most, the entry room and the pool, are exactly where the pictures set up the wrong expectation.
On our shortlists
- Best design hotels in LisbonWhite contemporary architecture stepping down the Príncipe Real hill
- Best value hotels in LisbonA five-star with a terrace pool, where the view costs very little
- Best central hotels in LisbonOn Rua Dom Pedro V, three minutes from the Príncipe Real garden
- Best hotels with a view in LisbonCity View rooms over the rooftops, and a terrace pool facing the city
The cheapest rooms are sold without the view, and no room looks at the river
The hotel sells five room types and only two come with the panorama in the description: the Superior City View and the Superior Terrace City View. The Superior Two Bedroom promises a partial city view from its balcony, the Exclusive Room is sold on a balcony with an outdoor fireplace, and the Superior Room, the cheapest room in the house, is described by its finishes and no view at all. For 9 to 11 February 2027, the Superior Room was 252 euros a night and the Superior City View 270, both non-refundable with breakfast: 18 euros for the reason you came.
Set the river aside too. The hotel's own FAQ says that none of its rooms has a river view. What the view rooms get is the rooftops and the hills, which is plenty, but it is not the Tagus.
What to do. Book a Superior City View or a Superior Terrace City View. The step up from the Superior Room was the same 18 euros a night for 20 to 22 April 2027, 333 to 351, so pay it.
The pool sits on the restaurant terrace, and the restaurant is open to anyone from noon to eleven
The pool is not in a garden of its own. The hotel's services page puts it on the restaurant and bar terrace, and Café Príncipe Real, which takes outside bookings, serves there every day from 12:00 to 23:00. Oysters with three Portuguese wines run daily from 16:00 to 18:30, and the DJ sessions start as the light goes. The pool is heated and open to residents 24 hours a day, and non-residents cannot swim in it, but they can take a table at its edge with a glass. The hotel's own photographs show a long, narrow strip of water beside the tables; guests report that it is small and overlooked by diners.
There is nowhere else to retreat to: no spa, no gym of its own (guests are sent to the one at the sister hotel in Alfama) and no children's pool.
What to do. Swim before noon or after eleven at night, outside the restaurant's lunch and dinner hours: the pool never closes, the restaurant does. If you want the view in private, that is what the terrace rooms are for.
The way in is a narrow street and a tunnel, and most ways home are uphill
The hotel is not on the street. Its own directions describe a narrow street and a small tunnel off Rua D. Pedro V that open on to the quiet square where it stands, which is charming on foot and awkward with heavy bags. The hotel itself recommends arriving by taxi, Uber or Bolt. Inside there is a lift and one room adapted for reduced mobility, and guests report steps inside the rooms that get in the way.
Then there are the hills. Chiado and the Bairro Alto are downhill, eight minutes on foot to the Trindade beer hall, and a climb back. The Glória funicular at the end of the street is closed, and a replacement service, the 51E, runs between Restauradores and Largo do Carmo from 7:00 to a last departure at 21:00. Rato, on the Yellow metro line, is a 12-minute walk by the hotel's own reckoning, and the 24E tram and the 758 bus both climb from Praça Luís de Camões to Príncipe Real.
What to do. Arrive by taxi if you have luggage; the hotel's own airport transfer is 55 euros one way for two, booked at least four days ahead. Going home uphill, take the tram rather than your legs.
Early check-in and late check-out are sold only as whole extra nights
Check-in is from 15:00 and check-out by noon, and the hotel's FAQ is blunt about the gap: an early room is available only by booking the previous night in full, and a late departure only by booking the following night. The front desk is open 24 hours and will keep your bags, but that is the whole offer.
The small print runs the same way. On every rate, leaving early costs the full reservation, and the non-refundable rate is charged in full when you book. The Lisbon city tax, 4 euros per person per night for guests aged 13 and over, up to seven nights, is not in the price and is paid at the hotel. Parking is 30 euros a night, subject to availability, and the laundry goes out, takes 24 hours and does not run at weekends or on public holidays.
What to do. Plan a morning arrival around the luggage room and a walk, not a nap, or book the night before if you need a bed at nine.
A family of three can book only the most expensive room
Four of the five categories are sold for two people, the hotel has no extra beds and no interconnecting rooms, and the Superior Two Bedroom, 45 square metres with two bathrooms, is the only category that sleeps four. For 9 to 11 February 2027, two adults with an eight-year-old were offered that room alone, at 424 euros a night non-refundable, against 297 for two adults in a terrace room. Two adults with a baby were also offered only the Two Bedroom, at 324 euros, even though the hotel's FAQ says cots are available subject to availability. There is no children's pool, and the pool terrace is the restaurant and bar, with DJ sessions in the evening.
What to do. With a baby, ask the hotel for a cot in a double before paying for two bedrooms. With an older child, the Two Bedroom is the only way in.
Who should skip it
Anyone who needs a quiet pool or a spa, anyone with limited mobility or heavy luggage and no taxi, and families of three who hoped for a double with a child's bed in it. Also anyone who has pictured the river from the window: by the hotel's own account, no room has it.
Who should book it anyway
Anyone who wants Lisbon's rooftops from the window without paying palace prices. The view costs 18 euros a night over the entry room. Take a City View or a terrace room, swim before noon, ask the front desk where to eat, and the rest is footnotes.
The catch elsewhere in Lisbon
- Bairro Alto HotelChiado
Rooms facing the square hear Bairro Alto nightlife and the tram until late.
- Palácio Príncipe RealPríncipe Real
Rates now sit firmly in the upper band for a small hotel whose spa is two treatment rooms.
- Hotel das AmoreirasAmoreiras
Not central: Chiado is downhill and the return is a climb, a taxi or the 758 bus.
- The IvensChiado
Entry rooms are small, and the hotel names no outlook for them.
- Four Seasons Hotel Ritz LisbonAvenida da Liberdade
The location is grand rather than atmospheric; old Lisbon is a walk or a taxi away.
- Sublime LisboaAmoreiras
Not central; expect taxis or a long walk to the old town.
- Santiago de AlfamaAlfama
No parking in the old quarter; without the hotel's paid transfer, luggage goes up cobbled lanes.
- Palácio LudoviceSão Pedro de Alcântara
Bairro Alto nightlife brings noise to street-facing rooms, especially at weekends.
- Verride Palácio Santa CatarinaSanta Catarina
The miradouro crowd below is loud on summer evenings; ask about room position.
Questions people ask
Good questions about Memmo Príncipe Real
What are the downsides of Memmo Príncipe Real?
Five things stand between the photograph and the stay. None of them is hidden and most are in the hotel's own small print, but the two that matter most, the entry room and the pool, are exactly where the pictures set up the wrong expectation. The cheapest rooms are sold without the view, and no room looks at the river The pool sits on the restaurant terrace, and the restaurant is open to anyone from noon to eleven The way in is a narrow street and a tunnel, and most ways home are uphill Early check-in and late check-out are sold only as whole extra nights A family of three can book only the most expensive room
Who should not book Memmo Príncipe Real?
Anyone who needs a quiet pool or a spa, anyone with limited mobility or heavy luggage and no taxi, and families of three who hoped for a double with a child's bed in it. Also anyone who has pictured the river from the window: by the hotel's own account, no room has it.
Our verdict
The outlook hotel of Lisbon at a sensible price. Pay for the view room and skip the rest.
Last checked: September 2026