The catch at Hotel Botánico & The Oriental Spa Garden
Five things stand between the photograph and the stay. None of them is hidden, and the hotel's own FAQ is unusually honest about most of them, but each has cost someone a night they expected to be different.
On our shortlists
- Best family hotels in TenerifePools held at 27 degrees, and gardens with black swans and koi
- Best spa hotels in TenerifeThai-inspired spa garden, thermal circuit included for guests
- Best value hotels in TenerifeFive-star gardens and spa, with the thermal circuit included
- Best quiet hotels in TenerifeAn adults-only wing in 25,000 m² of gardens above the town
- Best hotels with a view in TenerifeTeide over the gardens from the renovated adults-only wing
The north coast does not promise the sun the south does
The hotel sits above Puerto de la Cruz on the north side of Tenerife, the cloudier side of the island. The hotel's own destination page sells the island on year-round sunshine and temperatures between 22 and 28 degrees; its own FAQ is the more useful document, because it explains that all three freshwater pools are held at 27 degrees 365 days a year, and the spa page that the thermal pools run to 26. You heat a pool that way when the air cannot be relied on to do it. A winter day here can be bright and warm from breakfast to dinner. It can also be grey the whole way through while the south coast, more than an hour's drive away round the island, is in shirt sleeves, and the north's cloud is the island's best-known complaint.
What to do. Book it for the spa, the gardens and Teide, and treat sun as a bonus. If a week on a sunbed is the trip, stay in the south.
Only two room families are called renovated, and the entry Deluxe is not one of them
The rooms page describes the 38 square metre Superior Deluxe rooms and the 57 square metre Ambassador Superior suites as newly renovated, both in the adults-only wing. The three Deluxe categories on floors one to four, which are the rooms most people book, and the Ambassador Jr, Senator and penthouse categories carry no such line. The hotel's about page calls the whole building recently renovated, but it publishes no year for it anywhere on its site, for a hotel the town's tourist board dates to 1974. Guests rate cleanliness and service highest and value lowest, and report older bathrooms and marble-and-chintz decor in the categories the rooms page is quiet about.
For 9 to 11 February 2027 the Deluxe Teide View was 271 euros a night and the renovated Superior Deluxe Teide View 297. The whole gap between old and new is 26 euros.
What to do. Pay the 26 euros. If you book a Deluxe anyway, ask at booking whether your specific room has been refurbished, and say you will take an unrenovated one only on a high floor facing Teide.
It is on a hillside above the town, and the walk back is uphill
The address is Avenida Richard J. Yeoward 1 in the residential Botánico district, on the slope above Puerto de la Cruz. The hotel's own FAQ puts the nearest beach, Playa Martiánez, at approximately 700 metres; on foot from the door it is 1.3 kilometres and 18 minutes down, and a climb back. Playa Jardín, the black-sand beach at the far end of town, is 38 minutes on foot or a five-minute drive. The streets of La Paz, two to five minutes' walk east of the door, are full of tourist pizzerias, grills and cafés, and one of them is worth knowing, but the places worth the evening start at Muxacho, 11 minutes on foot, and the rest need the minibus, a taxi or a car. The hotel runs a free minibus into the centre but publishes no timetable, and its transfer service needs 48 hours' notice. There is outdoor parking with electric charging, and this is a hotel where a car earns its keep.
What to do. Hire a car or budget for taxis. Ask reception for the minibus times on arrival and plan the evening around the last one back up the hill.
Dinner runs on a rota, a dress code and, guests report, below the breakfast
The hotel lists three à la carte restaurants, the poolside Palmera Real for breakfast and lunch, and Brunelli's, its steakhouse across town. Each of the three evening restaurants closes two nights a week: The Oriental on Sunday and Monday, Il Pappagallo on Tuesday and Wednesday, La Parrilla on Thursday and Friday, all per the hotel's gastronomy page, which also warns that on 24 and 31 December every restaurant closes for the gala dinners. Dinner service is 18:30 to 22:30 in winter and 19:00 to 23:00 in summer. Gentlemen need long trousers and closed-toe shoes in the evening, and formal-casual dress is asked for in the public rooms all day. Half board buys three à la carte dishes a night. Guests praise the breakfast and report that the Italian and Spanish dinners trail it, along with occasional errors on the bill.
What to do. Check which restaurant is open on which of your nights before you book half board, and read every dinner bill. Brunelli's, seven minutes by car, is the hotel's own alternative, but it also opens on a rota, so check the day.
The spa is 16-plus, shared with day visitors and priced like a city spa
The Oriental Spa Garden is the reason to choose this hotel, and the FAQ confirms that the thermal circuit is included for guests. The conditions matter. The minimum age is 16 on the spa page and in the 2026 rules, so a family with younger teenagers is buying a spa hotel they cannot use together. The FAQ also sells Day Spa packages to outside visitors, which is why the circuit fills up in the afternoon; the spa page gives the hours as 09:00 to 20:00, the rules document 08:00 to 20:00 and the FAQ 10:00 to 20:00, so ask at the desk. Treatments are on the 2026 brochure: the 80-minute rituals are 195 to 205 euros, a 50-minute Thai or volcanic-stone massage 115, the couples' Golden Dragon ritual 475, and under the 2026 rules a cancellation inside four hours is charged in full.
What to do. Use the circuit in the morning; guests put the crowds in the afternoon. Book treatments before you travel rather than at the desk.
Who should skip it
Anyone whose Tenerife is a sunbed and a beach, anyone with children under 16 who expects to share the spa with them, and anyone who wants a contemporary interior. Also anyone without a car who wants to eat well out most nights: the places within a short walk are tourist restaurants, and the good ones need a taxi or a car.
Who should book it anyway
Anyone for whom the spa is the holiday. The thermal circuit is included, the gardens are 25,000 square metres of the reason the north is worth it, and Teide is in the window of the room we recommend for 297 euros in February. Take the renovated wing, hire a car, and the cloud becomes something you drive out of.
The catch elsewhere in Tenerife
- Royal Hideaway Corales BeachLa Caleta, Costa Adeje
Beach is in the name, not in front of the hotel; the shore is rocky and swimmers use the pools
- The Ritz-Carlton Tenerife, AbamaGuía de Isora
Enormous; expect buggies, long walks and a busy main pool in peak weeks
- Bahía del DuqueCosta Adeje
Standard rooms in the older wings can feel tired for the money
- Royal River Luxury HotelGolf Costa Adeje, Costa Adeje
Inland on the hill; the beach and La Caleta need a taxi or car
- Royal Garden Villas & SpaGolf Costa Adeje, Costa Adeje
Ornate, dark décor that not everyone loves; check photos
- Gran Hotel TaoroPuerto de la Cruz
Newly reopened, and feedback points to service and dining still settling
- Hotel San RoqueGarachico
North-west weather; cloud and rain are possible in any month
- Gran Meliá Palacio de IsoraAlcalá, Guía de Isora
Scale: 600 rooms means busy breakfasts and pools in peak weeks
- Hacienda del CondeBuenavista del Norte
Remote: over an hour from the south airport and the beaches, so a car is a must
Compared with
- Hotel Botánico & The Oriental Spa Garden vs Gran Hotel Taoro
- Hotel Botánico & The Oriental Spa Garden vs Hacienda del Conde
- Hotel Botánico & The Oriental Spa Garden vs Gran Meliá Palacio de Isora
- Hotel Botánico & The Oriental Spa Garden vs Bahía del Duque
- Hotel Botánico & The Oriental Spa Garden vs Hotel San Roque
Things to do from Hotel Botánico & The Oriental Spa Garden
The nearest of the experiences we would book, by car from the hotel.
The flightParagliding from the slopes of Teide
From €1505(330)3 min by car
The farmA banana farm in the Orotava valley
From €204.7(1,100)5 min by car
The animal parkLoro Parque
From €444.8(14,700)7 min by carFree park train
The summit by dayMount Teide by cable car, with the coach
From €924.3(6,100)47 min by carCoach pickup
Car hire in Tenerife
A free hotel minibus runs into Puerto de la Cruz, but Teide, La Orotava and the north's gardens are drives, and there is outdoor parking with electric charging.
Read the car hire guideOpens Expedia’s car search at that airport for your trip dates, or for a week starting a fortnight from today. You book and pay with Expedia.
Questions people ask
Good questions about Hotel Botánico & The Oriental Spa Garden
What are the downsides of Hotel Botánico & The Oriental Spa Garden?
Five things stand between the photograph and the stay. None of them is hidden, and the hotel's own FAQ is unusually honest about most of them, but each has cost someone a night they expected to be different. The north coast does not promise the sun the south does Only two room families are called renovated, and the entry Deluxe is not one of them It is on a hillside above the town, and the walk back is uphill Dinner runs on a rota, a dress code and, guests report, below the breakfast The spa is 16-plus, shared with day visitors and priced like a city spa
Who should not book Hotel Botánico & The Oriental Spa Garden?
Anyone whose Tenerife is a sunbed and a beach, anyone with children under 16 who expects to share the spa with them, and anyone who wants a contemporary interior. Also anyone without a car who wants to eat well out most nights: the places within a short walk are tourist restaurants, and the good ones need a taxi or a car.
Our verdict
The safe, proven north-coast five-star, and the island's best spa. Check availability for a renovated Teide-facing room.
Last checked: September 2026